STRATA from The Welcome People, is an intelligent, dynamic mobile app specifically designed for organisations involved in street management and placemaking.
STRATA enables you to collect all the data you need; delegate your staff and third party suppliers; communicate with your stakeholders and manage your front-line resources across street cleansing, security and customer service functions.
STRATA delivers. Designed and developed by the UK’s leading provider of street management services for Business Improvement Districts(BIDs/BIAs), STRATA delivers real benefits to those involved in operational management.
REASONS TO USE STRATA
SIMPLE TO USE
Logical, consistent, drop-down menus and step by step processes make it easy for your staff to report any issue
HELPS DEMONSTRATE ROI / VALUE
Everything your street teams do – from start to finish – is recorded and accessible
CUSTOMISABLE & FLEXIBLE
Whatever your issues are, STRATA can report it
CUTS DOWN ON ADMIN - SAVES MONEY & TIME
By submitting issues direct to third parties eliminates admin and delays
PROVIDES LIVE DATA
Data hits the dashboard as soon as you hit send
ALLOWS CLIENTS TO GROW THEIR SERVICES
STRATA grows with you as your needs change, you can add new users, new tasks, new areas
THE APP
Real-time data capture
STRATA sets in motion a time, date and location sensitive process that starts the second an issue or interaction is reported
Capture dynamic issues
Find the issue from the pre-loaded list
Capture detailed visitor demographics
Know more about your visitors – where they’re from, where they’re going to
THE BUSINESS LAYER
Immediate tasking of staff and third parties
All issues reported can be sent immediately by email with photo evidence to third party agencies (local goverment helpline, local Police Department, in-house cleansing teams) for action
Eliminate duplicate reporting of issues
STRATA shows you what’s already been reported by your staff in the immediate geographical area
Effective management of Service Level Agreements
STRATA reminds your staff to check and update issues, enabling you to have a clear understanding of performance against set targets
THE DASHBOARD
STAFF MANAGEMENT
GPS location mapping shows your staff and where they are
Staff productivity reporting across multiple disciplines
Instant visual comparison of individual staff vs team performance
PRICING
Data capture has never been easier to manage,
STRATA is your extra pair of hands – your perfect intern.
STRATA allows you to deliver more for less. At just $40 per user per month, STRATA co-ordinates all your operational tasking and allows you to manage your resources efficiently and effectively.
ABOUT
CALVIN
12 years operations experience, 8 years with UK BID’s. Devised and co-developed STRATA to provide accountability for street-based staff. Founded The Welcome People with David in 2011.
DAVID
18 years operations experience with leading retailers and advertising agencies. 4 years with UK BID’s. Founded The Welcome People with Calvin in 2011 and has grown the business into the leading provider of Visitor Welcome and Street Management Services in the UK.
DEVIKA
14 years experience in all aspects of developing, managing and reviewing different business association models including BIDs in the United States, United Kingdom and elsewhere around the world. Authored various academic publications as well as led workshops and conferences in this area. Serves as an Accreditation Auditor for British BIDs.